Shipping policy
All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. Please note that shipping charges for your order will be calculated and displayed at checkout. We offer various shipping methods depending on your location and the weight of the items purchased.
During high-volume periods or holidays, there may be slight delays in processing and delivery. We are not responsible for delays caused by the carrier or customs clearance processes for international orders. Once your order has shipped, you will receive a tracking number via email so you can monitor its progress. It is the customer's responsibility to ensure that the shipping address entered at checkout is correct.
If you have not received your order within the estimated delivery time provided in your shipping confirmation, please contact us at our support email with your name and order number, and we will look into it for you. Any duties, taxes, or customs fees applied to your order are the responsibility of the customer.